Welcome to Vain Labs. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vainlabs.com.
By accessing our website and using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide
- Name, email, phone number — when you sign up for our newsletter, fill out forms, or contact us.
- Shipping and billing information — if you make a purchase through our platform.
- Medical-related information — only when you voluntarily share documents as part of a legal cannabis purchase process.
b) Automatically Collected Data
- Device type, IP address, browser, and location data.
- Pages visited, time spent, and browsing behavior (via cookies and analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Provide and personalize our services.
- Send you relevant updates, marketing emails, and product information.
- Process orders and deliver products.
- Respond to your inquiries and provide support.
- Comply with legal obligations (e.g. Anvisa regulations, where applicable).
3. Sharing Your Information
We do not sell, rent, or share your personal data with third parties for their own marketing purposes. However, we may share your information with:
- Trusted partners who assist in order processing, email communication, or website hosting — all under confidentiality agreements.
- Legal authorities when required to comply with applicable laws and regulations.
4. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our site. You can adjust your browser settings to block cookies, but some features of the site may not work properly.
5. Your Rights
You have the right to:
- Access the data we hold about you.
- Request corrections or deletion of your data.
- Withdraw consent for marketing communications at any time.
- Request the export or erasure of your data, where applicable by law.
To exercise any of these rights, please contact us at: privacy@vainlabs.com
6. Data Security
We implement industry-standard security measures to protect your information. However, no digital platform is 100% secure, and we cannot guarantee complete security of your data.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and to comply with legal obligations. You can request deletion of your data at any time.
8. Children’s Privacy
Our website and services are intended for individuals 21 years of age or older. We do not knowingly collect data from individuals under this age.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date above.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us.
